FAQS

To make life a little easier we’ve listed just a few frequently asked questions. If you need any further assistance please contact us on (03) 9509 2288.

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The centre has two lifts, one which provides access to all levels including the car park and another smaller lift which provides access between Level 3, the mezzanine level at Wattletree Road, and Level 4.
Centre Management has a lost and found where items are stored for a period of 3 months. Centre Management is located on Level 3 next to Endless Touch Massage and is open Monday to Friday 9am – 4pm. You can also call on (03) 9509 2288.
Malvern Central is located a short walk from Malvern train station which services the Cranbourne, Frankston and Pakenham lines. Trams are also located on Wattletree Road and Glenferrie Road. To plan your trip, click here.
Yes we do. The wheelchairs are complimentary from Centre Management located on Level 3 next to Endless Touch Massage. To hire a wheelchair, you just need to provide a form of Photo ID (current drivers licence or current passport) so that Centre Management can record your information. Bookings are preferred and can be made by calling (03) 9509 2288. Wheelchairs must be returned half an hour before the centre closes.

Taxi’s pick up from the centre entry at Wattletree Road.

Parking at Malvern Central Shopping Centre is completely free and with over 690 undercover carspaces, your shopping is made easy. A time limit of 3 hours does apply. Car parks can be accessed via Glenferrie and Wattletree Roads.
To access the lower level of the car park, enter the centre via Wattletree Road. Alternatively, if you enter via Glenferrie Road, use the ramp in the car park to access the lower level.
Yes, the centre has complimentary Wi-Fi for customers to enjoy whilst they shop. Terms and conditions do apply

The best way to keep up to date with events, offers and promotions at Malvern Central is to become an online member. Members receive monthly e-newsletters with details of what’s happening at the centre. Sign up here

Yes, the centre kids club is called ‘Kiddy Wink’s and is available for children aged 0-12 to join. Members received a birthday gift and special invitations kids events at Malvern Central. Sign up here.